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Guarantee and policies

Guarantee

I do my utmost to create outstanding products and to photograph them to give you the best idea of what you will get. I also ship registered with a tracking number for each and every package to ensure you a safe delivery.

Returns

However, if for some reason one of my creatures doesn't meet your expectations:

Contact me within 14 days of delivery

Ship items back within 21 days of delivery

and I will refund the cost of the item as soon as it arrives here.

If you'd prefer an exchange, that can be arranged too.

Return postage fees are your responsibility however.

But I would be very surprised if you don't love your creature, as they are all extremely loveable!


Shipping

I ship registered from France. You can track your package and a signature will be required upon receipt.

Shipping times can vary, but generally:

Please don't hesitate to contact me if you have any questions. I'd love to hear from you!

Laura Jacquemond

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